Online education has gained popularity in Indian management institutes due to its flexibility and accessibility. This study examines critical success factors (CSFs) influencing online education to enhance program effectiveness. Using a dataset of 123 articles from Elsevier's Scopus database, covering 2003 to 2024 globally, the study combines bibliometric analysis and structural topic modelling (STM). This approach is a state-of-the-art method for natural language processing and text analysis, making it crucial for document analysis. The findings reveal that India ranks second in research on online education in higher education, highlighting the need for excellence in this domain. Key CSFs identified include technology infrastructure, faculty readiness, course design, student engagement, and institutional support. A robust technology infrastructure is essential for seamless learning, while faculty require training in online teaching and effective communication. Well-designed courses catering to diverse learning styles and interactive elements enhance student engagement, which is critical for motivation and learning. Institutional commitment and leadership are vital for resource allocation and strategic planning. Addressing these CSFs is crucial for management institutes to develop high-quality online education programs that meet student and stakeholder needs, ensure quality, and meet educational goals. Additional findings report a surge in the articles on online education in higher education, contributing 32 articles from 2020 to 2022.

Authors:
Hanna Olasiuk, O.P. Jindal Global University, India
Sanjeev Kumar, O.P. Jindal Global University, India

About the Presenter(s)
Dr Hanna Olasiuk is a University Associate Professor/Senior Lecturer at O.P. Jindal Global University in India

See this presentation on the full schedule – Saturday Schedule

Bookmark